Returns & Exchanges
We hope you love your self-portrait purchase; however, if you are not perfectly satisfied, you may return your items within 14 days of receipt for a full refund. All items must be returned in their original condition, unworn and with all security tags and packaging intact.
Return Process
- 1.Request a Return
Log in to our online returns portal using your order number and email address to select the items you wish to send back and receive your return authorization.
- 2.Prepare Your Package
Place the items in their original designer packaging and secure them inside the shipping box, ensuring the self-portrait security tag remains attached to each garment.
- 3.Attach the Label
Print your prepaid returns label from the portal and affix it to the outside of your package, making sure to remove or cover any original delivery markings.
- 4.Drop Off or Collection
Take your package to your nearest authorized courier drop-off point or schedule a complimentary collection through the link provided in your return confirmation email.